Privacy Policy
Tiles Studio Outlet is committed to the protection of your personal information. The Company will adhere
to the provisions of the NSW Privacy and Personal Information Protection Act 1998(“the Act”) in relation to
the information it acquires, holds, uses or communicates relating to any of our stakeholders, customers, staff
or other persons. The following statement outlines policy, procedures and safeguards in place to manage
personal information related to the content and use of Tiles Studio Outlet website. The policy is not intended
to cover Tiles Studio Outlet entities and affiliated bodies, who may be subject to National legislation. For
privacy policy information on any affiliated bodies please contact the relevant entity or body.
Collection of personal information
When you engage in certain activities on this web site, such as requesting information, downloading
information or other content, Tiles Studio Outlet may ask you to provide certain information about
yourself or your Company by filling out and submitting an online form. This is completely optional for you
to engage in or not. If you elect to engage in these activities, Tiles Studio Outlet may ask that you
provide us personal information, such as your name, contact details including addresses, phone, fax and
email), and other business related identifying information to help us determine how we might be able to
help you and your company. Tiles Studio Outlet will only collect sufficient information necessary to
enable us to comply with your request for information. Communications sent by the Tiles Studio Outlet web
site will be sent to appropriate Tiles Studio Outlet staff for action as needed.
How your personal information is used
All information collected by Tiles Studio Outlet is necessary to conduct the business of Tiles Studio
Outlet as a sales
consultancy firm. Tiles Studio Outlet use of personal information is limited to the purposes for which it
was collected
except where the individual has agreed to another use or in emergency circumstances. Tiles Studio Outlet
will only
retain personal information for as long as is necessary, and will then dispose of the personal information
securely, in
accordance with approved methods.
Disclosure of personal information
Disclosure of Personal Information is limited to the purpose for which it was collected. NoPersonal
Information will be
disclosed to a third party without your consent, except where it is legally required. There are
interactive features on
the Tiles Studio Outlet website, including newsletters, white papers, request for services and sales
tools. These
features are opt-in services and by their nature require that certain details be transmitted to third
parties. Please
remember that any information that is disclosed in these sites are public information and that you should
not post any
information that you do not want seen.
Recording of your e-mail address
If you send us a message, the Company will record your e-mail address. This e-mail address will only
be used for the
purpose in which you have provided it. We will not use your e-mail address for any other purpose and will
not disclose
it without your consent; however, the Company may monitor some e-mail communications for statistical and
quality
purposes. E-mail is not a secure form of communication and that Tiles Studio Outlet cannot guarantee that
someone else
when being sent to us will not view your message. We strongly recommend that you write to us if the
information you wish
to provide is highly confidential.
Security of your personal information
Tiles Studio Outlet has a number of security measures in place to protect your information. There are
categories of
security information that can only be accessed with a login name and password. These security measures aim
to ensure
that only authorised users are able to access Personal Information. Users should ensure that their login
name and
password are kept securely, and not accessed by others. Tiles Studio Outlet encrypts your personal
information and
thereby aims to prevent unauthorised parties from viewing such information when it is transmitted to Di
Lorenzo Tiles.
Your choices with respect to personal information
Tiles Studio Outlet recognises and appreciates the importance of responsible use of information
collected on this site.
If you do not want the information you provide to the Company to be used, and you indicate this preference
when you
provide your personal information to us, we will endeavour to honour your preference. Please note that if
you provide
Tiles Studio Outlet with inconsistent privacy preferences (for example, by indicating on one occasion that
we may
contact you with course information offers and indicating on another occasion that they may not), we
cannot guarantee
that your most recent privacy preference will be honoured.
Collection of information
When you visit Tiles Studio Mart, you can review the site anonymously and access important information
without revealing
your identity. No attempt will be made to identify individual users or their browsing activities except,
in the unlikely
event of an investigation, where a law enforcement agency may exercise a warrant to inspect Tiles Studio
Outlet logs. In
order to improve our site, we use ‘cookies’ to track your visit. A ‘cookie’ is a packet of information
that allows the
server (the computer that houses the web site) to identify and interact more effectively with your
computer. When you
use Tiles Studio Outlet web site, we send you a temporary cookie that functions as your identification
card. A different
identification card is sent each time you use the web site. While Tiles Studio Outlet uses cookies to
track your visit
to our website, our web servers automatically log the IP/Internet address of your computer, this
information does not
identify you personally. Most browsers are initially set to accept cookies. You can set your browser to
accept all
cookies, reject all cookies, or notify you when a cookie is sent. Please refer to your computer browser
instructions or
help screens to learn more about these functions. If you reject all cookies, you may not be able to use
our websites.
Tiles Studio Outlet Closed Loop Sales (CLS)
CLS is the Companies sales process and methodology that is used for capturing, tracking and reporting
all sales related
activities for any given sales opportunity. There is information stored on the Companies system about
prospects and
customers, their buying trend and patterns etc. (a) CLS server usage information – the server logs and
records details
about user access. This information is used for investigating access difficulties, improving server
performance and
tracing any breaches of security. The information is also used for statistical analysis of access times
and locations
and other patterns of use to aid in systems planning and improvement. Information is not released to any
third party.
Authorised staffs only have access to the server logs. (b) Site usage information – CLS automatically
tracks